This privacy policy ('Policy') explains how we collect, use, and protect the personal information ('Personal Information') you provide through our website or while using our services.

By using our website, you accept the terms outlined in this Policy. If you do not agree to these terms, please do not use our website or services.

We collect the following personal information when you create an account or make a purchase: your name, email address, and payment details.

All purchases made through the Website are processed by a third party payment processor, Paddle (paddle.com). Paddle may ask you for personal and/or non-personal information, such as your name, address, email address, credit card information, or other Personal Information. Paddle has a privacy policy (paddle.com/legal-buyers/) that describes their collection and use of personal information. Tailwind does not control Paddle or its collection or use of information. Any questions or concerns about Paddle’s practices should be directed to Paddle.

Paddle provides us with certain non-personal information relating to purchases made by visitors to the Website. The non-personal information may include details of the purchase such as the date, amount paid, and product purchased. The non-personal purchase information may be linked to the Personal Information you provide to us (typically limited to your email address, as stated above). Paddle does not supply us with any of your other Personal Information such as your name, street address, or credit card information.

When you visit our website, we may automatically collect non-personal information such as your IP address, browser type, operating system, and browsing behavior. This helps us improve our website and services.

We use your personal information to provide our services, process transactions, send notifications, and improve our offerings. We do not sell or share your personal information with third parties except as required to fulfill legal obligations.

You have the right to access, update, or delete your personal information by contacting us at [email protected]. Please note that deleting your account will result in the loss of access to purchased services.

We use cookies to enhance your experience on our website. Cookies are small files stored on your device that help us track usage and customize content. You can disable cookies in your browser settings, but this may limit some website functionality.

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these sites and encourage you to review their policies.

We store your data on secure servers and implement technical and organizational measures to protect it. However, no online system is completely secure, and we cannot guarantee the absolute security of your information.

In the event of a data breach, we will notify affected users promptly and take appropriate measures to mitigate risks. If required by law, we will also notify relevant authorities.

We do not knowingly collect personal information from children under the age of 13. If you believe a child has provided us with personal information, please contact us immediately.

We reserve the right to update this Policy at any time. Changes will be effective upon posting to our website. We encourage you to review this Policy periodically.

If you have any questions or concerns about this Policy, please contact us at [email protected].